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What does Personal Information mean?
Personal information is any information or an opinion (whether true or not) about you. It includes very sensitive (e.g. medical history or condition) to the everyday (e.g. address and phone number). It would include the opinion of others about your work performance (whether true or not), your work experience and qualifications, aptitude test results and other information obtained by us in connection with your possible work placements. Personal information includes sensitive information.

What is sensitive information?
Sensitive information is a special category of personal information. It is information or opinion about your :
• Racial or ethnic origin
• Political opinion
• Membership of a political association or religious beliefs, affiliations or philosophical
beliefs
• Membership of a professional or trade association or membership of a trade union
• Sexual preferences or practices
• Criminal record
• Health or disability (at any time)
• Expressed wishes about the future provision of health services

It includes personal information collected to provide a health service.
Sensitive information can, in most cases, only be disclosed with your consent.

Who will be collecting your personal and sensitive information?
Your personal and sensitive information will be collected by Nigel Crawford & Associates Limited for its own use and in connection with your work placement.

How your information will be collected?
Personal and sensitive information will be collected from you directly when you fill out and submit one of our registration forms or any other information in connection with your application to us for registration.

Personal and sensitive information will also be collected when:
• We receive any reference about you
• We receive results of inquiries that we might make of your former employers
• Previous work colleagues, professional associations or registration body
• We receive the results of any competency or medical test
• We receive any information about any insurance investigation, litigation, registration or
professional disciplinary matter, criminal matter, inquest or inquiry in which you are
involved
• You provide us with any additional information about you

How to contact us?
If you wish to contact us about your personal or sensitive information you should contact
Regional Manager
Tel : +44 (0)207 043 3452
Fax : +44 (0)870 662 0157
E-mail : sales@nigel-crawford.com
During normal office hours which are 8.30 am - 5.30 pm

How your information will be used?
Your personal and sensitive information may be used in connection with:
• Your actual or possible work placement
• Any test or assessment (including medical tests and assessments) that you might be
required to undergo

Personal and sensitive information may be disclosed to :
• Potential employers / clients of Nigel Crawford & Associates Limited
• Referees
• A professional association or registration body that has a proper interest in the
disclosure of your personal and sensitive information
• Our contractors and suppliers - e.g. our IT contractors and database designers
• Any person with a lawful entitlement to obtain the information

What if we do not get the information we require?
• We may be limited in our ability to provide the best service to you.
• We may be limited in our ability to place you in work

Is it possible to change information once it is submitted?
Subject to some exceptions which are set out in the National Privacy Principles (Principle 6 - Access and Correction), you have a right to see and have a copy of the personal and sensitive information about you that we hold.

If you are able to establish that personal or sensitive information that we hold about you is not accurate, complete and up-to-date, we will take reasonable steps to correct it so that it is accurate, complete and up-to-date.

If we are unable to agree that personal or sensitive information that we hold about you is accurate, complete and up-to-date, you may ask us to place with the information a statement by you that claims that particular information is not accurate, complete and up-to-date.

If you wish to exercise your rights of access and correction you should contact Regional Manager, whose details are shown above.

In some cases we may impose a moderate charge for providing access to your personal or sensitive information. We will not charge you simply because you lodge a request for access.

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